Allstate
Property Adjuster - Inside Appraisal
Posted on Mar 4 Remote, IL 457 views
At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.Â
Job Description
** Please note this position reports to Cullen Shelton in Property 1400 Appraisal group
Job Summary:
This job is responsible for investigating, processing, and settling claims in the first party property appraisal process. Â This individual evaluates appraisal demands, works with internal and external vendors to complete the process, and applies coverages to the results. Â
A day in the life of an Inside Appraisal Adjuster:
What's in it for you?
When will I work?:
You're a great match for this role if you:
Key Responsibilities
• Summarizes documents and enters into claim systems notes, documents a claim file with notes, evaluations and decision-making process
• Researches and responds to moderately complex customer communications, concerns, conflicts or issues
• Notifies insured of exposure over the policy limit, organizes and reconciles bills, virtually inspects and estimates contents damage in a dwelling
• Investigates, reviews, determines and verifies coverage/policy information, provides coverage explanation to customer
• Conducts subrogation investigations
Education
• 4 year Bachelors Degree (Preferred)
Experience
• 2 or more years of experience (Preferred)
Supervisory Responsibilities
• This job does not have supervisory duties.
Education & Experience (in lieu)
• In lieu of the above education requirements, an equivalent combination of education and experience may be considered.
Skills
Active Listening, Communication, Critical Thinking, Customer Service, Empathy, Multitasking, Time Management, Working Independently, Xactimate
Compensation
Compensation offered for this role is $47,440.00 - 81,902.50 annually and is based on experience and qualifications.
The candidate(s) offered this position will be required to submit to a background investigation.
Joining our team isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. And one where you can impact the future for the greater good. Â
You’ll do all this in a flexible environment that embraces connection and belonging. And with the recognition of several inclusivity and diversity awards, we’ve proven that Allstate empowers everyone to lead, drive change and give back where they work and live.Â
Good Hands. Greater Together.
Allstate generally does not sponsor individuals for employment-based visas for this position.
Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.
For jobs in San Francisco, please click “” for information regarding the San Francisco Fair Chance Ordinance.
For jobs in Los Angeles, please click “” for information regarding the Los Angeles Fair Chance Initiative for Hiring Ordinance.
To view the “EEO is the Law” poster click “”. This poster provides information concerning the laws and procedures for filing complaints of violations of the laws with the Office of Federal Contract Compliance Programs
To view the FMLA poster, click “”. This poster summarizing the major provisions of the Family and Medical Leave Act (FMLA) and telling employees how to file a complaint.
It is the Company’s policy to employ the best qualified individuals available for all jobs. Therefore, any discriminatory action taken on account of an employee’s ancestry, age, color, disability, genetic information, gender, gender identity, gender expression, sexual and reproductive health decision, marital status, medical condition, military or veteran status, national origin, race (include traits historically associated with race, including, but not limited to, hair texture and protective hairstyles), religion (including religious dress), sex, or sexual orientation that adversely affects an employee's terms or conditions of employment is prohibited. This policy applies to all aspects of the employment relationship, including, but not limited to, hiring, training, salary administration, promotion, job assignment, benefits, discipline, and separation of employment.
Job Description
** Please note this position reports to Cullen Shelton in Property 1400 Appraisal group
Job Summary:
This job is responsible for investigating, processing, and settling claims in the first party property appraisal process. Â This individual evaluates appraisal demands, works with internal and external vendors to complete the process, and applies coverages to the results. Â
A day in the life of an Inside Appraisal Adjuster:
- Spend your day handling claims virtually from home
- Handle escalated claims files that are being put through the insurance appraisal process
- Conduct a thorough coverage and handling investigation of the loss and ensure the claim is eligible for appraisal.
- Communicate empathetically with customers and help them through their claim process in a fast, fair and easy manner.
- Settle claims with customers once the appraisal award is executed
What's in it for you?
- Paid training and licensing Â
- Internet reimbursement
- Generous Paid Time Off
- Tuition reimbursementÂ
- Company-matched 401(k) and company-funded pensionÂ
- Volunteer opportunities + matching donationsÂ
- Cafeteria style health insurance plan- starts day one!
- Medical, Dental and Vision Coverage
- A culture of learning where you can expect to develop foundational skills for the future
- Opportunities for both personal and professional development
- Leadership teams that are communicative and engaged
- Impactful work by serving customers and the community in times of need
- Learn more about Allstate benefits @ https://allstategoodlife.com
When will I work?:
- Monday – Friday
You're a great match for this role if you:
- A High School Diploma/GED or higher (Bachelor’s Degree preferred)
- 2+ years of previous experience handling exterior (roof, siding) property insurance claims
- Have prior experience using estimating software like Xactimate for both structural and contents estimating
- Value providing an effortless customer service experience
- You enjoy the ability to work independently starting your day from home
- View problems and setbacks as opportunities for improvement and look forward to coming up with creative solutionsÂ
- Are organized and able to multi-task in a fast-paced environment
- Are known for clear and professional communication – both written and verbal
Key Responsibilities
• Summarizes documents and enters into claim systems notes, documents a claim file with notes, evaluations and decision-making process
• Researches and responds to moderately complex customer communications, concerns, conflicts or issues
• Notifies insured of exposure over the policy limit, organizes and reconciles bills, virtually inspects and estimates contents damage in a dwelling
• Investigates, reviews, determines and verifies coverage/policy information, provides coverage explanation to customer
• Conducts subrogation investigations
Education
• 4 year Bachelors Degree (Preferred)
Experience
• 2 or more years of experience (Preferred)
Supervisory Responsibilities
• This job does not have supervisory duties.
Education & Experience (in lieu)
• In lieu of the above education requirements, an equivalent combination of education and experience may be considered.
Skills
Active Listening, Communication, Critical Thinking, Customer Service, Empathy, Multitasking, Time Management, Working Independently, Xactimate
Compensation
Compensation offered for this role is $47,440.00 - 81,902.50 annually and is based on experience and qualifications.
The candidate(s) offered this position will be required to submit to a background investigation.
Joining our team isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. And one where you can impact the future for the greater good. Â
You’ll do all this in a flexible environment that embraces connection and belonging. And with the recognition of several inclusivity and diversity awards, we’ve proven that Allstate empowers everyone to lead, drive change and give back where they work and live.Â
Good Hands. Greater Together.
Allstate generally does not sponsor individuals for employment-based visas for this position.
Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.
For jobs in San Francisco, please click “” for information regarding the San Francisco Fair Chance Ordinance.
For jobs in Los Angeles, please click “” for information regarding the Los Angeles Fair Chance Initiative for Hiring Ordinance.
To view the “EEO is the Law” poster click “”. This poster provides information concerning the laws and procedures for filing complaints of violations of the laws with the Office of Federal Contract Compliance Programs
To view the FMLA poster, click “”. This poster summarizing the major provisions of the Family and Medical Leave Act (FMLA) and telling employees how to file a complaint.
It is the Company’s policy to employ the best qualified individuals available for all jobs. Therefore, any discriminatory action taken on account of an employee’s ancestry, age, color, disability, genetic information, gender, gender identity, gender expression, sexual and reproductive health decision, marital status, medical condition, military or veteran status, national origin, race (include traits historically associated with race, including, but not limited to, hair texture and protective hairstyles), religion (including religious dress), sex, or sexual orientation that adversely affects an employee's terms or conditions of employment is prohibited. This policy applies to all aspects of the employment relationship, including, but not limited to, hiring, training, salary administration, promotion, job assignment, benefits, discipline, and separation of employment.
