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Allstate

Support Auto MOI Coordinator Consultant II

Posted on Apr 11 Texas, TX 1218 views

At Allstate, great things happen when our people work together to protect families and their belongings from lifes uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.

Job Description

The Auto MOI Coordinator Consultant II is responsible for assisting claims professionals by performing analysis or activities related to customer satisfaction, loss, and expense management, or other claim activity. The individual supports clerical data entry, processing claims, medical, and witness report requests, filing paper documents, processing claims payments, and performing word processing.

Key Responsibilities:


  • Analyses trends and reviews the MOI assignment process



  • Serves as a market liaison by attending field and dispatch CI huddles and assist with CSAs communication



  • Provides technical support and assistance to MOIDs and uses Auto Technical and various systems (CCC Scheduler, Assignment Creator, CW dispatch Tool, etc.)



  • Conducts analysis on market conditions and service; utilizes capacity reports and sets-up local knowledge reports



  • Coordinates, schedules, participates in and may lead team meetings



  • Monitors and reviews adjusters daily pending / open assignments involving earmarked, arrival, departure, and travel



  • Reviews market set-up to include SLA settings in Sys Admin (Staffed and Non-Staffed Markets)



  • Monitors markets by accessing shift patterns to accommodate temporary and permanent adjustments



  • Reviews mapping of markets to identify potential efficiencies



Preferred Qualifications:


  • 2 or more years of experience



  • Microsoft Suite (Power BI, Excel, etc.)



  • CCCOne estimating software experience



  • Strong analytical skills, with the ability to interpret and apply data to inform negotiation strategies



  • Knowledge of industry-specific regulations and best practices (Auto Technical)



Skills

Analytical Thinking, Auto Estimating, Auto Insurance, Auto Insurance Claims, Business Communications, Claims Auditing, Claims Negotiations, Communication, Excel

Compensation

Compensation offered for this role is $50,400.00 - 88,987.50 annually and is based on experience and qualifications.

The candidate(s) offered this position will be required to submit to a background investigation.

Joining our team isnt just a job its an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. And one where you can impact the future for the greater good.

Youll do all this in a flexible environment that embraces connection and belonging. And with the recognition of several inclusivity and diversity awards, weve proven that Allstate empowers everyone to lead, drive change and give back where they work and live.

Good Hands. Greater Together.

Allstate generally does not sponsor individuals for employment-based visas for this position.

Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.

For jobs in San Francisco, please click for information regarding the San Francisco Fair Chance Ordinance.
For jobs in Los Angeles, please click for information regarding the Los Angeles Fair Chance Initiative for Hiring Ordinance.

To view the EEO is the Law poster click . This poster provides information concerning the laws and procedures for filing complaints of violations of the laws with the Office of Federal Contract Compliance Programs

To view the FMLA poster, click . This poster summarizing the major provisions of the Family and Medical Leave Act (FMLA) and telling employees how to file a complaint.

It is the Companys policy to employ the best qualified individuals available for all jobs. Therefore, any discriminatory action taken on account of an employees ancestry, age, color, disability, genetic information, gender, gender identity, gender expression, sexual and reproductive health decision, marital status, medical condition, military or veteran status, national origin, race (include traits historically associated with race, including, but not limited to, hair texture and protective hairstyles), religion (including religious dress), sex, or sexual orientation that adversely affects an employee's terms or conditions of employment is prohibited. This policy applies to all aspects of the employment relationship, including, but not limited to, hiring, training, salary administration, promotion, job assignment, benefits, discipline, and separation of employment.

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